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<div class="moz-cite-prefix">Sarah -<br>
<br>
At the NASA Socioeconomic Data and Applications Center (SEDAC), a
scientific data center that focuses on human interactions in the
environment, we collect questions and answers in a knowledge base
and suggest that users look there first when they have questions.
Please see our Help page at <a class="moz-txt-link-freetext" href="http://sedac.ciesin.columbia.edu/help">http://sedac.ciesin.columbia.edu/help</a>
to see how it works.<br>
<br>
Thanks,<br>
<br>
Bob Downs<br>
<br>
Robert R. Downs, PhD<br>
Senior Digital Archivist and Senior Staff Associate Officer of
Research<br>
Center for International Earth Science Information Network
(CIESIN),<br>
The Earth Institute, Columbia University<br>
P.O. Box 1000, 61 Route 9W, Palisades, NY 10964 USA<br>
Voice: 845-365-8985; fax: 845-365-8922<br>
E-mail: <a class="moz-txt-link-abbreviated" href="mailto:rdowns@ciesin.columbia.edu">rdowns@ciesin.columbia.edu</a><br>
Columbia University CIESIN Web site:
<a class="moz-txt-link-freetext" href="http://www.ciesin.columbia.edu">http://www.ciesin.columbia.edu</a><br>
<br>
On 8/28/2013 10:51 AM, Williams, Sarah Christine wrote:<br>
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<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">As
data services are expanding at the University of Illinois,
we are thinking about how we track data questions/requests.
We are interested to learn more about how other libraries
are tracking data questions, for example:<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoListParagraph"
style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span
style="font-size:10.0pt;font-family:Symbol"><span
style="mso-list:Ignore">·<span style="font:7.0pt
"Times New Roman"">
</span></span></span><!--[endif]--><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Do
you systematically track data questions? Is this
library-wide or just within a specific unit in the library?<o:p></o:p></span></p>
<p class="MsoListParagraph"
style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span
style="font-size:10.0pt;font-family:Symbol"><span
style="mso-list:Ignore">·<span style="font:7.0pt
"Times New Roman"">
</span></span></span><!--[endif]--><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">What
system do you use to record data questions? Is it the same
system used to record reference questions or is it separate?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">We
would appreciate hearing about practices and experiences at
other libraries.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Thanks
in advance,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Sarah
Williams<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">********************************<br>
Sarah C. Williams<br>
Life Sciences Data Services Librarian<br>
University of Illinois at Urbana-Champaign<br>
<br>
<a moz-do-not-send="true"
href="mailto:scwillms@illinois.edu"><span
style="color:blue">scwillms@illinois.edu</span></a><br>
(217) 333-8916<br>
<a class="moz-txt-link-freetext" href="http://www.library.illinois.edu/people/bios/scwillms/">http://www.library.illinois.edu/people/bios/scwillms/</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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