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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Sarah,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>That’s a great question – we’ve been playing with some workflow management solutions, but really don’t have anything settled yet that would easily support our data services. So far, we’ve been keeping a spreadsheet on a shared drive, which really isn’t adequate.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I’d be very interested in any suggestions!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Aletia <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> <br></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D'><br></span><i><span style='font-size:10.0pt;color:#1F497D'>Aletia Morgan</span></i><i><span style='font-size:9.0pt;color:#1F497D'><br></span></i><i><span style='font-size:10.0pt;color:#1F497D'>Research Data Manager</span></i><span style='font-size:9.0pt;color:#1F497D'><br><i>Rutgers University<br></i></span><i><span style='font-size:9.0pt;color:#1F497D'>aletia.morgan@rutgers.edu<br>848-932-6099</span></i><i><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'> </span></i><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Rdap [mailto:rdap-bounces@asis.org] <b>On Behalf Of </b>Williams, Sarah Christine<br><b>Sent:</b> Wednesday, August 28, 2013 10:51 AM<br><b>To:</b> rdap@mail.asis.org<br><b>Subject:</b> [Rdap] Tracking data questions/requests<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hello,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>As data services are expanding at the University of Illinois, we are thinking about how we track data questions/requests. We are interested to learn more about how other libraries are tracking data questions, for example:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Do you systematically track data questions? Is this library-wide or just within a specific unit in the library?<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>What system do you use to record data questions? Is it the same system used to record reference questions or is it separate?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We would appreciate hearing about practices and experiences at other libraries.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks in advance,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sarah Williams<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>********************************<br>Sarah C. Williams<br>Life Sciences Data Services Librarian<br>University of Illinois at Urbana-Champaign<br><br><a href="mailto:scwillms@illinois.edu">scwillms@illinois.edu</a><br>(217) 333-8916<br><a href="http://www.library.illinois.edu/people/bios/scwillms/">http://www.library.illinois.edu/people/bios/scwillms/</a></span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>