[Rdap] Tracking data questions/requests

[Williams, Sarah Christine]

Hello,

As data services are expanding at the University of Illinois, we are thinking about how we track data questions/requests.  We are interested to learn more about how other libraries are tracking data questions, for example:


*         Do you systematically track data questions?  Is this library-wide or just within a specific unit in the library?

*         What system do you use to record data questions?  Is it the same system used to record reference questions or is it separate?

We would appreciate hearing about practices and experiences at other libraries.

Thanks in advance,
Sarah Williams

********************************
Sarah C. Williams
Life Sciences Data Services Librarian
University of Illinois at Urbana-Champaign

scwillms at illinois.edu<mailto:scwillms at illinois.edu>
(217) 333-8916
http://www.library.illinois.edu/people/bios/scwillms/

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.kunverj.com/pipermail/rdap/attachments/20130828/213ab11d/attachment.html>