[Rdap] Tracking data questions/requests

[Aletia Morgan]

Sarah,

 

That's a great question - we've been playing with some workflow management
solutions, but really don't have anything settled yet that would easily
support our data services.  So far, we've been keeping a spreadsheet on a
shared drive, which really isn't adequate.

 

I'd be very interested in any suggestions!

 

Aletia 

 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Aletia Morgan
Research Data Manager
Rutgers University
aletia.morgan at rutgers.edu
848-932-6099 

 

From: Rdap [mailto:rdap-bounces at asis.org] On Behalf Of Williams, Sarah
Christine
Sent: Wednesday, August 28, 2013 10:51 AM
To: rdap at mail.asis.org
Subject: [Rdap] Tracking data questions/requests

 

Hello,

 

As data services are expanding at the University of Illinois, we are
thinking about how we track data questions/requests.  We are interested to
learn more about how other libraries are tracking data questions, for
example:

 

.         Do you systematically track data questions?  Is this
library-wide or just within a specific unit in the library?

.         What system do you use to record data questions?  Is it the same
system used to record reference questions or is it separate?

 

We would appreciate hearing about practices and experiences at other
libraries.

 

Thanks in advance,

Sarah Williams

 

********************************
Sarah C. Williams
Life Sciences Data Services Librarian
University of Illinois at Urbana-Champaign

scwillms at illinois.edu
(217) 333-8916
http://www.library.illinois.edu/people/bios/scwillms/

 

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