[Rdap] Tracking data questions/requests

[Robert R. Downs]

Sarah -

At the NASA Socioeconomic Data and Applications Center (SEDAC), a 
scientific data center that focuses on human interactions in the 
environment, we collect questions and answers in a knowledge base and 
suggest that users look there first when they have questions. Please see 
our Help page at http://sedac.ciesin.columbia.edu/help to see how it works.

Thanks,

Bob Downs

Robert R. Downs, PhD
Senior Digital Archivist and Senior Staff Associate Officer of Research
Center for International Earth Science Information Network (CIESIN),
The Earth Institute, Columbia University
P.O. Box 1000, 61 Route 9W, Palisades, NY 10964 USA
Voice: 845-365-8985; fax: 845-365-8922
E-mail: rdowns at ciesin.columbia.edu
Columbia University CIESIN Web site: http://www.ciesin.columbia.edu

On 8/28/2013 10:51 AM, Williams, Sarah Christine wrote:
>
> Hello,
>
> As data services are expanding at the University of Illinois, we are 
> thinking about how we track data questions/requests. We are interested 
> to learn more about how other libraries are tracking data questions, 
> for example:
>
> ·Do you systematically track data questions?  Is this library-wide or 
> just within a specific unit in the library?
>
> ·What system do you use to record data questions?  Is it the same 
> system used to record reference questions or is it separate?
>
> We would appreciate hearing about practices and experiences at other 
> libraries.
>
> Thanks in advance,
>
> Sarah Williams
>
> ********************************
> Sarah C. Williams
> Life Sciences Data Services Librarian
> University of Illinois at Urbana-Champaign
>
> scwillms at illinois.edu <mailto:scwillms at illinois.edu>
> (217) 333-8916
> http://www.library.illinois.edu/people/bios/scwillms/
>
>
>
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